Because Black Berry 10 software updates can be large files, hop on a Wi-Fi network if possible.
This will speed up your download times and save you data costs.
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You can set your App Store preferences to ”Download newly available updates in the background.” If you're using OS X El Capitan v10.11.5 or later, these updates include major new mac OS versions, such as mac OS Sierra.
Your Mac then notifies you when the updates are ready to install.
You can use Black Berry® Desktop Software to look for and install updates on your smartphone.
To get started, simply connect your smartphone to your computer and open Black Berry Desktop Software, then click Update.
This will insure that all of your data is backed up prior to proceeding with the update. Click the Applications icon at the top of the screen. In the list of available applications, select the check box beside one or more applications.